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Frequently Asked Questions

Can I speak with a agent directly?

During normal business hours, Mon-Fri, 9am-5:30pm PST, you may call our customer service team at 1-888-995-7879 for direct assistance.

What is the best way to get in contact?

We have a dedicated Contact Us page that can be found at the footer of the website. Using the provided template, please leave your name, email, and subject of the message so we can better assist you with your needs. Processing your request will usually take up to 1 business day. For immediate support, we recommend calling our customer service team at 1-888-995-7879 during normal business hours, Mon-Fri, 9am-5:30pm. If your request pertains to an order you’ve made, please incorporate your order number in the request or have your order number on hand during your call with a customer service representative.

How often should I take RESTORIN®?

It is recommended for adults under 40 to take two capsules every morning on an empty stomach. Adults over 40 have the option to take 3 capsules every morning. For best results, we recommend taking RESTORIN® 6 days per week.

How should RESTORIN® be stored?

RESTORIN® can be stored at room temperature (~20°C or 68°F) for up to one year or refrigerated (~4°C or 39.2°F) for up to two years. We recommend that RESTORIN® be tightly sealed and kept in a dry environment away from heat and direct sunlight. Refrigeration is optimal for storage.

Can I take RESTORIN® with prescription medications or other vitamins and minerals?

We recommend consulting your doctor before starting supplementation, especially if you are on medications, have a medical condition, or have an upcoming medical procedure.

When can I start taking RESTORIN®?

RESTORIN® is made for adults and is not intended for use by children under the age of 18.

What are the sciences behind RESTORIN®?

RESTORIN® is developed from the most advanced research on NAD+ and senolytics, utilizing cutting-edge technology licensed from Harvard University, Mayo Clinic, and Scripps Research.

What will it cost me for shipping and handling?

The number of products purchased influences shipping costs. Additionally, the chosen shipping method, along with the shipping address, will dictate the total costs of shipping, which will be calculated before the completion of your order.

Can I track my RESTORIN® purchase?

Following order confirmation, you will receive an email notification confirming your order details. Another email containing the tracking number and estimated delivery date will be sent after your order is processed for shipping. You will receive a third email once your order is out for delivery and a final email once it has reached its final destination.

When can I expect my package to be delivered?

Estimated delivery times fluctuate depending on when your order is completed and the chosen delivery address. While orders are typically shipped within 2 business days, delays may occur during the holidays.

The chosen delivery method will also influence the time of delivery. Estimated delivery times are calculated after your order is shipped, meaning the estimations do not include the days it takes (usually 2) for your order to be shipped.

Is RESTORIN® shipped internationally?

We offer shipping to countries outside of the U.S., which can be found in the drop-down menu on the dedicated shipping page. If you want to clarify whether we ship to your location, we recommend calling customer service at 1-888-995-7879 to confirm.

When will my RESTORIN® purchase arrive?

Your RESTORIN® purchase will arrive promptly. Delivery times vary depending on the time of check-out and your location.

Is RESTORIN® shipped internationally?

We ship RESTORIN® to the United States and Canada only. If you have questions about whether we ship to your location, please email